ServiceTech UI kits and product builds for dispatch & operations
Service-operations products live at the intersection of logistics, people, and time. Skyfall Relay is our free UI kit for the patterns service businesses rely on — ticket queues, scheduling, SLA trackers, field dispatch, client portals. When you need components that match your specific ops workflow, a design system across ops and customer apps, or a full product build, we pair Relay with premium execution.
Skyfall Relay
Operations-ready UI kit and design system for service management, dispatch, and client communication platforms.
$ npm install @skyfall/relayUse cases we ship for ServiceTech teams
The patterns ServiceTech products actually depend on — covered by Skyfall Relay, extendable via a custom engagement.
Ticket queues & dispatch
Work-order lists, assignment, prioritisation, and dispatch boards built for ops speed.
Scheduling & routing
Calendar views, crew scheduling, route optimisation, and rescheduling flows.
SLA & service levels
SLA trackers, escalation patterns, and status dashboards ops can scan at a glance.
Field operations
Mobile-friendly patterns for techs in the field: checklists, media capture, offline-tolerant flows.
Client portals
Customer-facing self-service: request forms, status tracking, history, and invoicing.
Admin & reporting
Ops dashboards, KPIs, exception reporting, and the dense tables that ops teams actually live in.
Services for ServiceTech
The engagements we most commonly run for teams in this vertical.
Custom Component Design & Build
Bespoke components designed, implemented, and documented to match your product and design system.
Learn moreCustom Design System
A full design system built for your product — tokens, primitives, components, patterns, and governance.
Learn moreEnd-to-End Product Development
Full product development — strategy, UX, design system, frontend, backend, deployment, and iteration.
Learn moreServiceTech FAQ
Field operations — mobile-first, offline-tolerant?
Yes. Relay's patterns are designed mobile-first where field techs use them, with consideration for intermittent connectivity. True offline-first (sync / conflict resolution) is an integration we wire up in an End-to-End engagement.
Can you integrate with our existing ops stack (Salesforce Field Service, ServiceNow, etc.)?
Yes — we've done this for several clients. Relay fits either a fully custom ops app or a layer on top of existing SaaS (embedded apps, custom portals sharing the same data model).
What about invoicing and payments?
Customer portals with invoicing and payment are common endings for ServiceTech engagements. Stripe by default, with Relay's invoice and billing patterns already covering the UI.
Start with Skyfall Relay, scale with Skyfall.
Install the kit today — it's free. Book a call when you need customisation, a full design system, or end-to-end product work for your ServiceTech surface.